The Alignment Audit Suite
A diagnostic evaluation of brand, messaging, and website alignment.
What Your Customers Need to Know
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Q. Does your company make clear who it is for?
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Q. Does your company make clear what it is for?
A. The Alignment Audit Suite evaluates whether your company clearly communicates who it serves and what it offers, based on brand intent, buyer understanding, and website execution.
The Alignment Audit Suite is a fixed-scope diagnostic evaluation designed to help leadership teams understand how brand and messaging, target market and buyer profile, and website design function together as a system.
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The Audit Suite provides an objective assessment of how these elements are currently expressed across customer-facing touchpoints, based on brand intent, internal assumptions, and observable execution. Its purpose is to establish a clear foundation leaders can use to make informed decisions before committing time, budget, or resources.
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At a practical level, the Audit Suite evaluates how strategy, written messaging, and visual execution show up for customers. It identifies where alignment is strong, where gaps or contradictions exist, and where clarity breaks down between intention and execution.
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The approach reflects experience evaluating brands and digital experiences in real operating environments. Analysis is grounded in structured questionnaires and supported, where helpful for context, by review of selected webpages.
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Note: The Alignment Audit Suite uses various principles to provide a clear, objective view of how brand, buyer, and website decisions are actually experienced. These are explained in the Glossary.